Before dispatch
Order preparation
We will send an order confirmation first, followed by a dispatch email when your amulet begins its journey.
Shipping & returns
When the Founding Collection opens, estimated delivery will take 3–20 business days after dispatch, depending on your destination and the local carrier.
This international delivery window begins after dispatch. Your order confirmation and dispatch email will keep the journey clear from our hands to yours.
Before dispatch
We will send an order confirmation first, followed by a dispatch email when your amulet begins its journey.
In transit
Tracking details will be included in your dispatch email when they are provided by the carrier.
Delivery
Destination, customs, local carriers, and public holidays can affect the final arrival date.
Returns & questions
To request a return or ask about an order, write to hello@saureo.com with your order number. We’ll reply with the next steps.